Hi guys I need a little help with sb4100

[austinsec]

My buddie has a sb4100 it goes down once a week and he has to change to ip to get it going again. Is this normal?
what can be wrong.

[junctionbox]

whats the name of your cable company i might can help you

[tester5]

if you clone mac address that might be from same node....or maibe u got low signal or high trans power check diagnostics